Sustainable Travel International


Our Privacy Policy

Sustainable Travel International is committed to protecting your privacy. To better protect your
privacy we provide this notice explaining our online information practices and the choices you
can make about the way the information you provide to us is collected and used. This privacy
policy applies to your use of,,,, or (the “STI Web site”), which is operated by Sustainable Travel International (“STI”).

Table of Contents

The Information We Collect

When you sign up for STI membership, sign up to receive our e-Newsletter, or contact us through any other means, we collect personally identifiable information that you volunteer such as your name, email address, postal address, phone number and other information necessary to process your order or send you an e-Newsletter. In addition, STI may collect demographic, interest, behavioral, clickstream, and other transactional data that may not specifically be personally identifiable information, but may be associated by STI or a third party with personally identifiable information.

STI only collects personally identifiable information that you voluntarily provide to us. Although you are required to register with STI in order to receive selected information, and some personally identifiable information is needed in order to process requests, many areas of our web site can be accessed without providing any personally identifiable information.

On all STI Web site pages that collect personally identifiable information, we specifically describe what information is required in order to provide you with the product or service you have requested.

We also may collect certain non-personally identifiable information automatically such as your Internet service providers address, the Web page from which you came, and a record of your activity on our site.

The Way We Use Information

We use the information you provide about yourself to fulfill your requests for our products,
programs and services, to respond to your inquiries about our offerings, and to offer you other
products, programs or services that we believe may be of interest to you. We may use non-
identifying and aggregate information for internal marketing and promotional purposes. In addition, non-identifying and aggregate information may be used to improve the design and content of the STI Web site and to enable us to personalize your Internet experience.


STI collects information about your computer and assigns you a “cookie” when you visit the STI website. Cookies are unique numbers assigned by STI which are transferred to a cookie file on your computer’s hard drive. Cookies enable STI’s systems to recognize you when you visit the STI website. Cookies help make it easier for you to use the STI website and to help STI customize your experience so that we can provide you with the information you need when and where you need it.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place physical, electronic, and managerial procedures which we deem appropriate to safeguard and secure the information we collect online.

Our Commitment to Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, we do not intentionally collect or maintain information at the STI website from those we actually know are under 13, and no part of our web site is structured to attract anyone under 13.

How You Can Access or Correct Your Information

You can access all your personally identifiable information that we collect online and maintain by contacting us at the address below. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Opting Out of Promotional Information

This Web site provides users the opportunity to opt out of receiving promotional and/or marketing material from STI, as well as opting out of having your information supplied to third parties. It also gives users the option to change and modify information previously provided.

You can send an email to with “Email Opt Out” in the Subject line; you can send mail to: STI, 835 SW William St., White Salmon, WA 98672, USA; or you can call: 800-276-7764.

What Other Information Should I Know About My Privacy?

The STI Web site contains links to other Web sites. Please note that when you click on one of these links, you are entering another Web site for which STI has no responsibility. We encourage you to read the privacy statements of all such sites as their policies may be materially different from STI’s Privacy Statement. Of course, you are solely responsible for maintaining the secrecy of your passwords and any account information.

In addition, we reserve the right to release information to the appropriate authorities if we believe that such release is reasonably necessary to comply with the law or in the good faith belief that disclosure is otherwise necessary to protect the rights or properties of STI or any of its affiliated companies, our employees, users, or others, or to protect the integrity of the STI Web site or our data.

Changes in Privacy Policy

STI may update or modify the Privacy Policy at any time without notice to you. Your use of the STI website following any such change constitutes your agreement to the change each time you use or visit the STI website. Any material changes in the way STI uses personal information will be described in future versions of this Privacy Policy. For this reason, we encourage you to review the most current Privacy Policy whenever you use the STI website. You can review the most current version of the Privacy Policy by clicking on the link [hyperlink] where it appears on the STI website.

How to Contact Us

Should you have other questions or concerns about these privacy policies, our mailing address is Sustainable Travel International, 835 SW William Drive, White Salmon WA 98672. We can be reached via email at or by phone at 800-276-7764.

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